Satisfaction Guarantee


Since 1926, Grayarc has been committed to complete, 100% customer satisfaction. This is not a statement we take lightly. Grayarc's guarantee assures you that every item you purchase from Grayarc will meet your highest expectations.



We take great pride in the quality of our imprinting, the accuracy of your order, and the satisfaction of your purchasing experience. When your order arrives, please review it. If you're not happy, we want to know. Please contact us at 1-800-243-5250 or email us.



Rest assured -- if you are in any way dissatisfied, we will take whatever steps are necessary to correct the problem, including replacing, crediting, or refunding your order after you receive shipment.



Our guarantee is very simple. Grayarc stands behind every product we sell, unconditionally. We assure your order will be free from damage and will be personalized as per your request. We wouldn't have it any other way!